Can I return my items?Updated 8 months ago

We’re sorry to hear that you need to return your items. If you wish to return your item because you no longer want it, and you are within 30 days of the delivery date, get in touch with the customer service team  using the helpdesk on our website..

Please return your item in its original condition. By original condition, we mean you’ve kept all original packaging and labels in good condition, you haven’t used the product and the product still has the original protective film intact.

When returning an item, please make sure you enclose your order details to ensure the return is processed accurately and swiftly.

You will be required to pay for the shipping costs and we will refund you the cost for your order once we have received and processed the package in our returns department. Once your item has been processed, it takes around 5 working days to process refund payments.   

Our returns address is - Wicked Brick Ltd, Returns Department Unit C Broad Lane Cottenham Cambridge CB24 8SW